Support

 

This division is concerned with the installation and after sales service of the products and systems sold by the company. That includes training customers on these products and systems. The division also provides support to sales representatives in evaluating customer’s requirements in all pre sales phases.

IOC focuses on achieving the highest rate of customer satisfaction after a product or system is sold. IOC’s policy is to maintain efficient workshops and training facility with the most up to date testing and maintenance equipment. The field technicians have received extensive training at our principal supplier’s facilities abroad and continue to receive in house refreshing courses.

The company has a team of professionals who look after support and sales. Every product sold comes with onsite warranty and is fully supported by professional who have the proper experience.

Quality of service also means spare parts availability and the lowest possible prices.We always have an inventory of original spare parts guaranteed by our manufacturers on hand.